Shipping policy

Agave Tides – Shipping Policy

Last Updated: June 3, 2026

At Agave Tides, we aim to make shipping clear, simple, and transparent so you know exactly what to expect when placing an order with us.

Shipping Locations

We currently ship within the United States only. At this time, we do not offer international shipping.

Order Processing Time

We offer a mix of ready-to-ship and made-to-order items.

  • Ready-to-Ship Items: These items are typically processed and shipped within a few business days after your order is placed.
  • Made-to-Order Items: These pieces are created especially for you. Processing times may vary depending on the item and current order volume.

Because each piece is handled with care, processing times may vary, and we do not guarantee exact ship-by dates. If you need an item by a specific date, we recommend reaching out before placing your order.

Shipping Rates

Shipping fees are calculated at checkout based on your location and package weight.

  • Continental US: Up to 10 pounds - Flat $7.95 / Over 10 pounds - Flat $12
  • Alaska/Hawaii: Flat $12

Delivery Times

Delivery times shown at checkout are estimates provided by the carrier and do not include processing time. Agave Tides is not responsible for delays caused by:

  • Postal or carrier delays
  • Weather conditions
  • Holidays
  • Incorrect or incomplete shipping addresses

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. Agave Tides is not responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping fees may apply to reship the order.

Lost or Delayed Packages

Once an order has been handed off to the carrier, Agave Tides is not responsible for lost, stolen, or delayed packages. If your package is marked as delivered but cannot be located, we recommend contacting the carrier directly.

Questions

If you have questions about shipping or your order, please contact us at:

agavetides@gmail.com